As part of our service to you Ellis Exclusive Villas takes your privacy seriously. This starts with making sure you have meaningful choices about how your data is collected and used.
Three key principles guide how we use your data:
Transparency – We will be transparent about data collection and use so you can make informed decisions.
Security – We will protect and secure data you entrust to us.
Sharing – We never share your personal information with any other company, unless we have gained your specific consent first (for example, to purchase attraction tickets on your behalf). We will seek this explicit consent each time we share your data and will not share your data without it.
The data we collect
The data we collect enables us to provide you with the best experience of our services and communications.
You provide some of this data directly; for example, when you create an Ellis Exclusive Villas account with us. When creating an account with Ellis Exclusive Villas, you will be asked for your name, email address, password, billing address, shipping address and credit card information. We will also store other details you have provided to us such as the names, ages and contact details of other members of your party.
Ellis Exclusive Villas also collects your data during your interactions with us. This includes such communications as via webforms, online chat, email or telephone calls, and through technologies such as the cookies on our website.
Cookies and similar technologies
How we use your vacation feedback
If you have stayed at one of our vacation homes, we will seek to collect your feedback about your stay and may use this information for marketing purposes on our website and other third-party channels. We will never publish your contact details or other information that makes you directly identifiable alongside your review.
How we use personal data
Ellis Exclusive Villas will use your data to communicate with you about your enquiry, booking and/or your stay.
We always ask if we can contact you with marketing information. If you no longer want to receive marketing information from us, please let us know and we’ll ensure that your name is removed from our email list.
The Ellis Exclusive Villas newsletter
If you haven’t booked a holiday with us but have signed up to receive our newsletter, we will use the information you give us to communicate with you about Ellis Exclusive Villas, our news, promotions and homes, as well as tips and articles about Orlando and its theme parks and other attractions.
You have the right to ask us not to use your personal data for marketing purposes. You can update your contact details and mailing preferences or unsubscribe from our newsletter communications at any time using this link.
Our email communications will always clearly identify us as the sender. They should display the sender email addresses at: @ellisexclusivevillas.co.uk or @ellisexclusivevillas.com
If you receive an email which claims to come from us but of which you are suspicious, please send a copy of the email to us so we can investigate.
Your rights over your personal data
You can make choices about Ellis Exclusive Villas’ collection and use of your data.
Under GDPR, you have the right to request to see the information we hold on you and to ask us to delete all of the personal information we hold on you. If you would like to exercise either of these rights, please get in touch with Ellis Exclusive Villas team at firstname.lastname@example.org
Other important privacy information